It Starts Online
The Web has dramatically changed the influence and control you have over your brand and public image.
In the past, an organization could build a brand image through savvy marketing and public relations strategies. Today, traditional approaches to product branding and corporate reputation are simply not enough.
The Internet has transformed every desktop, cell phone, and PDA into a printing press, broadcasting station, bulletin board, research and promotional tool. With over one billion people online globally, these tools wield endless power and influence. Influence over products, services, companies and even people.
This connectivity opens up the possibility of more powerful, and sometimes damaging, consumer action. Special interest groups and disgruntled customers can misuse this new power by directing discussions on a product or company and broadcasting their opinions to millions of people with the click of a mouse. To control your brand or image it starts online.

|