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  • Online Community Building

    When it comes to balancing that online environment for your company, your products or your issues, your neighbors’ voices can be powerful allies. Just as in a real neighborhood, if you bring your friends together online you can be much more successful in your endeavors than you could if each of you worked independently.

    Often supporters can be found in unexpected places, so our approach begins with a thorough examination of the Internet as it relates to you, your products and your issues. The process identifies not just your visible and not-so-visible supporters, but also detractors and neutral parties, as well as where they are acting online (Web sites, blogs, other discussion channels), the tactics they use and the kinds of issues they are discussing – or not discussing.

    With that fundamental understanding of your online environment in hand we then develop tailored technological platforms that will allow you to interact with your online community in the most effective way, while simultaneously eliciting the support and participation of the relevant stakeholders.

    Once constructed, the community is maintained through our ongoing issues monitoring, which tracks how issues and discussions evolve on the Web. In addition we work continually to identify opportunities for the community to promote supportive content, discuss timely issues and developments and find ways to be proactive in communicating to and interacting with broader audiences.

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